This page tells you the terms and conditions on which we
will supply to you the products that have been manufactured and tested by
non-bang bang program held companies, via one of our subscription services. The
Bang Bang Program acts an independent distributor only of said products. Bang
Bang Program accepts no responsibility for the manufacture, ingredients or
testing of said products. Please read
these terms and conditions carefully before ordering any products from our site
or subscribing to one of our subscription box services. You should understand
that by ordering any of our products or subscribing to one of our subscription
services, you agree to be bound by these terms and conditions.
1. PURCHASE OF SUBSCRIPTION BOXES
1.1 By placing an order through our website, you warrant
that: You are legally capable of entering into binding agreements; and You are
at least 18 years of age; You reside in one of the 'Serviced Countries'; and
You are accessing our site from one of those 'Serviced Countries'.
2. THE AGREEMENT BETWEEN YOU AND THE BANG BANG PROGRAM BOX
2.1 After placing any orders on our website you will receive
a receipt e-mail from us acknowledging that we have received your order. All
orders are subject to acceptance by us, we will confirm acceptance to you by
sending you an e-mail confirming that your purchase has been verified and
accepted. Your subscription will only be activated when we have verified,
accepted & sent you the acceptance confirmation via email.
2.2 The subscription plans to our services consists of
recurring period charges as agreed to by you. By accepting these terms &
conditions of service, you acknowledge that your subscription has this
recurring payment feature and you accept responsibility for all recurring
charges prior to cancellation.
2.3 Bang Bang Program may submit periodic charges monthly
without further authorisation from you, until you provide prior notice that you
have terminated this authorisation or wish to change your payment method. Such
notice will not affect charges submitted before Bang Bang Program reasonably
could act.
2.4 To terminate your authorisation or change your payment
method, please contact us by email at [email protected]
2.5 By subscribing to our monthly Box Subscription you agree
to allow Bang Bang Program to take recurring monthly payments from your
credit/debit card. See 4.1 for price details. Should you wish to cancel, you
can do so at any time. Bang Bang Program reserve the right to alter its
subscription fees at any time however, at least 28 days written notice will be
provided should this occur. Subscription payments will be taken on the last day
of every month and boxes aim to be dispatched within 19 days of payment being
taken. If you cancel your subscription you can re-subscribe at any time
following your cancellation. 2.6 Auto-renewal. Following your subscription
period of 1 month your subscription will be automatically renewed for the same
renewal period of your previous subscription, at the then-current non-promotional
subscription rate. To cancel your subscription, you must send an email [email protected] and we
will do as instructed on your behalf, following the request of additional
security details. If you cancel, you may use your subscription until the end of
your then-current subscription term; your subscription will not be renewed
after your then-current term expires. However, you will not be eligible for a
prorated refund of any portion of the subscription fee paid for the
then-current subscription period.
2.7 We reserve the right at our absolute discretion not to
renew your subscription at any time without giving any reasons for our
decision.
3. DELIVERY
3.1 Bang Bang Program boxes are delivered worldwide (a full
country shipping list can be found on the Bang Bang Program website. We
currently use Royal Mail, prepaid postage, to handle the delivery of the boxes.
Actual delivery times may vary depending on your delivery address and
circumstances impacting delivery by the Royal Mail. You will not hold us
responsible for any delays, outside of our control, which relate to the
delivery of your box.
3.2 Delivery time to the UK is normally 2 to 3 working days.
For European deliveries please allow typically 5 - 10 working days, although
delivery times may be longer on occasion.
3.3 If you change address, you must update your address
details in the relevant section of the website to ensure that no boxes are sent
out to the wrong address. Please ensure this is done before you move as you
will be liable for any boxes posted to the wrong location. This also needs to
be completed before the 13th of the month.
4. PRICE AND PAYMENT
4.1 The price of the Products and our delivery charges will
be as quoted on our site from time to time, except in cases of obvious error.
4.2 Product prices include VAT.
4.3 Product prices and delivery charges are liable to change
at any time, but changes will not affect orders in respect of which we have
already sent you a Dispatch Confirmation.
4.4 Payment for all Products and Services must be by credit,
debit card or Paypal. We accept payment with Visa and Mastercard.
5. RISK AND TITLE
5.1 The Products will be at your risk from the time of
delivery.
5.2 Ownership of the Products will only pass to you when we
receive full payment of all sums due in respect of the Products, including
delivery charges.
6. DAMAGE
6.1 If you're dissatisfied with your box or any products in
it due to being unfit for use, please contact our customer service team on our
website or social media platforms or contact us at [email protected] We retain the right to request the return of
any damaged goods at your cost by recorded delivery to Bang Bang Program where
the products will be inspected. If the fault is agreed, a full credit or refund
will be given for the returned goods & return postage charges incurred. Bang
Bang Program will consider refunds for any boxes at our discretion. Bang Bang
Program reserves the right to refuse a refund.
7. CANCELLATION AND RETURNS
7.1 You can cancel your subscription at any point.
Cancellation by emailing [email protected]
with a clear statement of intent.
You remain responsible for ensuring that any such change or
cancellation is not only transmitted by you, but received by us, in time for
the deadline.
7.2 If you cancel this contract, we will not reimburse to
you any payments received from you, including the costs of delivery.
7.3 You are entitled to cancel a payment for the subscription
or products, where fraudulent use has been made of your payment card by a
person not acting, or to be treated as acting, as your agent. If you have
already made a payment where your payment card has been so fraudulently used,
then you should approach your card issuer for recredit to your card.
7.4 We reserve the right to terminate or restrict your use
of our service, for any or no reason whatsoever. One reason that we may do so
is if we believe that you are in breach of any obligation under these terms. If
we terminate your use of our service as a result of a breach of any obligation
under these terms, such termination would be immediate and without notice.
7.5 Product Returns: Unfortunately due to hygiene reasons, Bang
Bang Program does not accept product returns. Unless the product has been
damaged and it’s return is specifically requested by the Bang Bang Program.
8. PROMOTION CODES
8.1 Any promotion code or offer provided on this site cannot
be used in conjunction with any other promotion, past or present. Bang Bang
Program reserves the right to withdraw any promotional code, at any point
without explanation or prior notice.
9. FORCE MAJEURE
9.1 We will not be liable to you for any lack of
performance, or the unavailability or failure, of this website or our
subscription services, or for any failure by us to comply with these Terms and
Conditions, where such lack, unavailability or failure arises from any cause
reasonably beyond our control.
10. WARRANTY
10.1 We warrant to you that any Product purchased from us
through our site will, on delivery, conform with its description, be of
satisfactory quality, and be reasonably fit for all the purposes for which
products of that kind are commonly supplied. Bang Bang program is not to be
held responsible for the formulation of the products or any adverse effects
sustained. Bang Bang program is acting solely as a distributor and any such
claim for damages or further substantiation is to made directly to the
manufacturer of the products.
11. ACCEPTANCE OF THESE TERMS AND CONDITIONS
11.1 Your access to and use of Bang Bang Program and all of
its associated social media, products and services is subject exclusively to
these Terms and Conditions. You will not use the engage with any of these
elements for any purpose that is unlawful or prohibited by these Terms and
Conditions. By using the website or subscribing to Bang Bang Program you are
accepting these terms and conditions.
12. LINKS TO OTHER WEBSITES
12.1 From time to time, this Website may also include links
to other Websites. These links are provided for your convenience to provide
further information. They do not signify that we endorse the Website (s). We have
no responsibility for the content of the linked website(s).
13. YOUR CONDUCT
13.1 You agree not to upload, post, email or otherwise send
or transmit any material that contains software viruses or any other computer
code, files or programs designed to interrupt, harm, damage, destroy or limit
the functionality of any computer software or hardware or equipment linked
directly or indirectly with this website. You also agree not to interfere with
the servers or networks underlying or connected to this website or our services
or to violate any of the procedures, policies or regulations of networks
connected to this website.
13.2 You agree not to impersonate any other person while
using this website, conduct yourself in an offensive manner while using our website
or social media, or use the website or social media for any illegal, immoral or
harmful purpose.
13.3 You are responsible for maintaining the confidentiality
of your account and password and for restricting access to your computer. In
order to provide you with an easy-to-use service, Bang Bang Program will place
a 'cookie' (a small text file) on any computer you use to access the website.
When you revisit the website, this cookie will enable us to recognise you as
the account holder and provide you with direct access to your account without
requiring you to retype any password or other user identification.
14. WEBSITE AVAILABILITY
14.1 Although we aim to offer you the best service possible,
we make no promise that our website services will meet your requirements and we
cannot guarantee that the service will be fault free. If a fault occurs in the
service, please report it to us at [email protected]
and we will correct the fault as soon as we reasonably can.
14.2 Your access to the Bang Bang Program website may be
occasionally restricted to allow for repairs, maintenance or the introduction
of new facilities or services. We will restore the service as soon as we
reasonably can. In the event that our website is unavailable, our usual order
and cancellation deadlines apply; please notify us of changes to your order via
email or telephone.
15. INDEMNITY
15.1 You agree to indemnify and hold Bang Bang Program and
its employees and agents harmless from and against all liabilities, legal fees,
damages, losses, costs and other expenses in relation to any claims or actions
brought against our name arising out of any breach by you of these Terms and
Conditions or other liabilities arising out of your use of this Website.
16. GOVERNING LAW AND JURISDICTION
16.1 These Terms and Conditions shall be governed by and
construed in accordance with the laws governing the United Kingdom and you
hereby submit to the exclusive jurisdiction of appropriate United Kingdom
court.
17. CHANGES TO THE WEBSITE OR SERVICE
17.1 We reserve the right to make changes to our Website,
policies, and these Conditions at any time without notice and you confirm that Bang
Bang Program shall not be liable to you for any such change or removal. Your
continued use of the Website and (or) subscription, following any changes shall
be deemed to be your acceptance of such change.
18. DISCLAIMER OF WARRANTIES AND LIMITATIONS ON LIABILITY
18.1 depends of our insurance
18.2 This website and its contents are provided "as
seen" and on an "as available" basis and we make no
representations or warranties of any kind with respect to it. We assume no liability
or responsibility for any errors or omissions in the content of the website,
any failures, delays, or interruptions in the shipment of boxes, delivery or
downloading of any content contained on the website, any costs, losses,
expenses or damages arising from the use of the content provided on the website
or any conduct by users of the website. We reserve the right to deliver boxes
of content at our sole discretion. Subject to clause 18.1, we disclaim all
representations and warranties and we request that all of our suppliers
complete our Cruelty Free Declaration. In addition, we do not represent or warrant that the information
accessible via our site is accurate, complete or current.
18.3 Subject to clause 18.1, in no event shall we, our
shareholders, directors, officers, or employees be liable (jointly or
severally), to you or any third party for any special, incidental, indirect or
consequential damages of any kind, or any damages whatsoever resulting from
loss of use, data or profits, whether or not advised of the possibility of
damage, and on any theory of liability, arising out of or in connection with
the use or performance of this information. If any applicable authority holds
any portion of this section to be unenforceable, then liability will be limited
to the fullest possible extent permitted by applicable law.
18.4 Subject to clauses 18.1, 18.2 and 18.3 our maximum
liability to you, (whether in contract, tort, (including negligence), breach of
statutory duty or otherwise), arising out of or in connection directly or
indirectly with your use of the website, website content or our services shall
not exceed in aggregate the greater of £1 and/or the total amount paid by you
to us in respect of Bang Bang Program Services in the month preceding any such
claim but, if you are a consumer, please note that this does not affect your
statutory rights.
19. WAIVER
19.1 If we fail, at any time during the term of a Contract,
to insist upon strict performance of any of your obligations under the Contract
or any of these terms and conditions, or if we fail to exercise any of the
rights or remedies to which we are entitled under the Contract, this will not
constitute a waiver of such rights or remedies and will not relieve you from
compliance with such obligations.
19.2 A waiver by us of any default will not constitute a
waiver of any subsequent default.
19.3 No waiver by us of any of these terms and conditions
will be effective unless it is expressly stated to be a waiver and is
communicated to you in writing. No liability for any damages or injury is
accepted.
20. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS.
20.1 We have the right to revise and amend these terms and
conditions from time to time to reflect changes in market conditions affecting
our business, changes in technology, changes in payment methods, changes in
relevant laws and regulatory requirements and changes in our system's
capabilities.
20.2 You will be subject to the policies and terms and
conditions in force at the time that you order any of our subscription services
from us, unless any change to those policies or these terms and conditions is
required to be made by law or governmental authority (in which case it will
apply to orders previously placed by you), or if we notify you of the change to
those policies or these terms and conditions before we send you the Dispatch
Confirmation.
21. COPYRIGHT
21.1 All copyright, trade marks and all other intellectual
property rights in the Website and its Content (including without limitation
the Website design, text, graphics and all software and source codes connected
with the Website) are owned by or licensed to Bang Bang Program or otherwise
used by Bang Bang Program as permitted by law.
21.2 In accessing the Website you agree that you will access
the Content solely for your personal, non-commercial use. None of the Content
may be downloaded, copied, reproduced, transmitted, stored, sold or distributed
without the prior written consent of the copyright holder. This excludes the
downloading, copying and/or printing of pages of the Website for personal,
non-commercial home use only.
Submission Eco Shine Labs T/A Bang Bang Program